In-stock doors ship within 1–3 business days.
Delivery across the U.S. takes 3–14 days, depending on your state.
Custom-size doors are produced within 6–14 weeks.

Yes. You can modify or cancel your order before it’s sent to the warehouse.
Simply contact our support team with your order number.

Before signing the delivery form, inspect the packaging and take photos.
If there’s visible damage, note it with the carrier and contact us within 48 hours.
We’ll handle it quickly and replace any affected parts.

Each door set includes:

• Door slab

• Frame

• Trims

• Hardware (if “with hardware” option is selected)

All included components are listed in the product description.

Yes, if marked “Bathroom” or “Interior use.”
Planum and Sarto collections feature moisture-resistant coatings suitable for bathrooms.

Yes, United Porte provides professional installation and measurement services in select U.S. regions.
You can request it directly on our website or through support.

Absolutely.
Custom-size doors are made to order within 6–14 weeks. Just provide your measurements when placing the order.

Yes, all doors and hardware are covered by a 2-year warranty against manufacturing defects.

Yes, returns are accepted within 14 days, provided the door was not installed and is in its original packaging.
Please contact our support team to initiate a return.

Take photos of the package and shipping label, then contact our support team, and we’ll quickly send any missing items.

Our doors are manufactured in certified European factories and assembled in the U.S.
Every unit goes through strict quality control before shipping.

Wipe with a soft, damp cloth, avoiding abrasive or chemical cleaners.
For glossy finishes, use mild furniture polish or glass cleaner.

Check the direction label — Left-hand or Right-hand — and select the right configuration for your space.
If you’re unsure, contact our team for guidance.

Yes. Most models are available as “Slab Only” — without the frame and hardware.
You can choose this option before checkout.

Yes, United Porte doors are available in showrooms across the U.S.
Find the nearest one on this page: Our showrooms

Yes, we offer additional compatible hardware, trims, and extension kits for all models.
Contact support for assistance or visit the accessories section.

Use the “Track Order” link from your confirmation email or visit Tracking Page
Tracking becomes active once your order ships.